zendesk knowledge base

and mode of customer's access to service information have undergone profound changes, the channel of customer service and media form are not traditional form, customer service, call center is standing on the threshold of change.As Customer service center, call center "brain" knowledge base, need to respond to external environment and customer needs change, to better meet customer needs, so as to truly enha

With the development and changes of Enterprise Informatization and the rapid growth of knowledge-based employees, enterprise knowledge management has become a step that cannot be ignored in the development strategy, however, the construction of the enterprise knowledge system is not smooth sailing, but there are many obstacles on the contrary. How to smoothly bre

Knowledge Base A knowledge base is a named "repository" that stores structured knowledge ". The knowledge base is like the file directory on the hard disk, but the

ZT from: http://blog.csdn.net/haskio/archive/2007/04/27/1586742.aspx In the face of increasingly complex IT applications and a variety of it needs, how to provide high-quality it O M support has become the core concern of many enterprises. As an international management specification and methodology based on the ITIL (IT Infrastructure Library) standard, IT service management (ITSM) improves the efficiency of information services for enterprises, it provides effective help for high-quality serv

Recently, my team has been discussing the impact of web on the upgrade and transformation of enterprise networks. More people are talking about the personalized experience that web brings to users, reflecting "my homepage as my master ". However, I would like to add that Web2.0 not only brings about the improvement of user experience, but also makes the Internet decentralized. Everyone can be the source of information, it is very easy for anyone to express their opinions ". The idea of Web2.0 ca

virtual base class's constructor. (4) The most derived class refers to the class that is specified when an object is created in the inheritance structure. (5) The member initialization list of a constructor for a derived class must list the call to the virtual base class constructor, or, if not listed, the default constructor that uses the virtual base class. (6

medical rules, knowledge, and based on these rules, knowledge and information to build a professional clinical knowledge base, for frontline medical personnel to provide professional diagnostic, prescription, drug recommendation function, Based on the strong association recommendation ability, it greatly improves the

Scope of survey plan The purpose of this survey is to find a knowledge base system that provides excellent full-text search functions and performance. During the survey, we will give priority to how to implement the full-text search function, consider the functions, performance, and efficiency of building a complete system. There are a variety of effective solutions for building a full-text search

Many of the same questions that have been asked in the course of a previous tour are how to effectively remember the experiences and methods that are commonly found in working or in books or interacting with netizens. Said often in the work met some problems déjà vu, but can not think of the previous solution, is very distressed. In fact, this is everyone will encounter, not a personal problem. Especially for our network management of this industry, involved in a very wide range of

VC + + video Tutorial Software Engineer Training Course VC Knowledge Base Lecture:http://www.enginedx.com/78/m299/What is the practical significance of the "training syllabus for practical skills of software engineers in C + +?" "1, as a C + + software engineer, need to grasp the things really a lot;2, looking at the current Chinese C + + talent team, can meet the above capacity requirements, only in a few.

) Classification Category description 1** Information, the server receives the request and requires the requestor to continue the operation 2** Successful, the operation is successfully received and processed 3** Redirect, requires further action to complete the request 4** Client error, request contains syntax error or cannot complete request 5** Server error, the server has

Using System;Using MICROSOFT.XRM.SDK;Using Microsoft.Crm.Sdk.Messages;Using Microsoft.Xrm.Sdk.Query;Knowledge Base Articlespublic class Kbarticlehelper{public static readonly String entityname = "Kbarticle";Public Guid Kbarticleid = Guid.Empty;public Iorganizationservice Service;Create a Knowledge Base articlepublic vo

Information Systems Project Manager exam is a high-level qualification examination in the computer software proficiency test, it is the big hot of soft examinations. Information System Project Manager certificate of high gold content, can be rated senior title, is the requirement for senior project manager, can also be linked. The following Greek Soft Test Institute for you to bring Information System Project manager preparation Knowledge Point colle